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QUESTIONS & ANSWERS

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Is Day Training, Play Training and Exercise Training for Puppies? 
  • Yes, it is ideal for puppies, puppies get 64 hours of training with a professional per month compared to 6 hours in a classroom setting
  • In addition to the 64 hours a month, you also get invaluable 1:1 lessons with the trainer and your dog
  • More info: Puppy Program 
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When Should Puppies Start?
  • As soon as puppies get their second set of puppy vaccinations 
  • To secure a spot with this ideal timing, as soon as you know you are getting a puppy get in touch with us to
         pre-book your spot 
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What Type of Training Approach and Methodology Does Your School Use?
  • Canines & Co. offers consistent, effective, positive training, tailored to your lifestyle, goals and experience
  • We take into consideration your dogs temperament, age, breed, stage and history while we work together to enhance your dogs life and therefore your life as well!
  • We do not  use electric collars or any adverse training methods
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What Are The Costs?
  • We will tell you the prices once we get to the intake process
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How Do We Pay For Day Training?
  • You can pay online with our booking software with a credit card or e transfer
  • You are required to pay for 2 months at a time for long term programs
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Where Are You Located?
  • We are located in Central Kelowna
  • Location visits are by appointment only
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Do You Have Individual Training?
  • Yes, we do individual training with those enrolled in our Training programs and for past and present students
  • We currently do not offer individual training otherwise 
  • Most individual training is offered on evenings and weekends at the day at our facility, if this doesn't work for your schedule we can accommodate a different schedule or location
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Do Your School Offer Any Classes?
  • Not currently
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Do The Dogs Get To Socialize/Play at Day Training?
  • Yes, the dogs do get supervised social time
  • Social time is only done with trained, socially appropriate dogs
  • It is ideal for your puppy or adult dog get to play with other balanced and trained dogs to learn good social habits and have a great experience
  • Socializing is a small part of the Day Training depending on the needs of your dog, the main focus is on training your dog individually with the trainer
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What Vaccinations Are Required For My Dog to Attend Day Training?
  • Second set of puppy vaccinations are required and/or Titre Tests
  • Kennel Cough and Rabies vaccination is also required
  • Tick Treatments is suggested
 
How Do I Follow Through With Training?
  • Day Training is a combination of drop off training for your dog and 1:1 lessons together so you know how to follow through with the training 
  • Our students have great success for the lifetime of their dog, if you follow through with the homework, you will have a lot of freedom and enjoyment with your dog
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Do I get Updates?
  • Yes!
  • We communicate homework, progress videos, educational resources and pictures via email, text and WhatsApp
  •  We also love taking photos and video's of your amazing dogs that we post on Instagram
 
Can My Dog Who is Aggressive Attend Training?
  • We currently do not provide training for dogs that have aggression​
  • Our goal is to prevent aggressive behaviour through training and owner education
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Are The Hours Flexible?
  • We can make exceptions on an individual basis (such as health care and first responder shift workers)
  • But generally no, we are not flexible
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Do You Take Dogs Overnight?
  • No
 
What Safety Measures Do You Have In Place?
  • We take the safety and health very seriously for all dogs attending
  • Only approved and pet safe cleaning products are used
  • No pesticides or chemicals are used 
  • Our property and facility is under video surveillance at all times
  • Our property is double fenced 
  • Dogs are never left unattended together
  • Dogs rest in safe and approved crates inside the indoor facility which has heat and air conditioning
  • All equipment and toys are non toxic, cleaned and checked daily for integrity
  • No dogs share water or bowls
  • We check all dogs nails, ears, teeth and body scan for injuries and health and let you know if anything such as nails needs to be attended to
  • All surfaces in the facility are custom for dogs- pet safe non toxic rubber floors and artificial turf
  • We have never had a dog injured in our care
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Why Do You Ask For A 2 month Commitment​?
  • Its best for your dog to have consistency at the beginning of training in order to have the best results over the lifetime if your dog
  • We enjoy getting to know you and your dog and we are invested in your success and our working relationship
 
How Do We Book Our Dog In?
  • When we have availability we will ask you to fill out the intake form and, we will be in touch with availability and how to book your dog online
  • Once you have booked your dog into our online booking system, we will confirm your bookings and you will be asked to pay before attending
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